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Who Is Bill Fix?


Bill Fix Pty (Ltd) is a 100% Black Owned BBB-EE Level 1 entity. Bill Fix is well resourced and experienced entity that possesses the know-how in assisting companies to reach their financial goals i.e. resolving rates and taxes and utilities billing queries etc. We provide our services to clients in the following Municipalities: City of Joburg,  City of Tshwane , City of Ekurhuleni, City of Mbombela & all other Municipalities in South Africa.

End-to-End Utilities Management

Bill Fix : “Fixing Your Bills. Maximising Your Savings.”

Energy Management

  • Monitoring and optimising electricity, generator and solar PV usage.

  • Implementing energy efficiency measures and renewable solutions.


    • Water Management

  • Tracking consumption, detecting leaks, and improving water efficiency.

  • Ensuring accurate billing and sustainable water use.



    • Queries Management 

    Our team investigates, engages with landlords or municipalities, and ensures quick, accurate resolution while keeping you informed every step of the way.


    Utilities Data & Cost 

    Verifying bills, auditing utility accounts, and identifying savings opportunities through Advanced data analytics.



    Start Consulting Us Today

    In Just A Few Steps To Your Savings Dream & Query Resolution

    Step 1. Assessment & Data Collection

    We gather all utility bills, meter readings, and usage data.


    Review account history and identify anomalies or disputed charges.

    Step 2. Analysis & Verification

    We audit your bills for accuracy in tariffs, meter readings, and charges.


    Compare against actual consumption and regulatory standards.

    Step 3. Resolution & Engagement

    We will liaise with landlords or municipalities to correct billing errors.


    Negotiate adjustments, refunds, or credit refunds on your behalf

    Step 4. Reporting & Ongoing Support

    We provide a detailed report of findings, savings, and corrective actions.


    Recommend strategies for long-term efficiency and cost reduction.

    Our Utilities Billing Services 

    Bill Fix – Smarter Utilities, Real Savings
    We help businesses control costs, optimize energy, water, and waste, and fix billing errors — delivering efficiency, transparency, and measurable savings.

    Metered Services

    Water & Electricity meter queries & disputes 

    Refund Application

    We apply for refunds & reallocation of credits. And transfer of credit

    Property Rates & Taxes

    We ensure correct rates & property taxes are charged monthly

    Property Valuation

    We assist in disputing unfair & high property valuations

    Ownership Change/ Transfer

    We facilitate processing change of ownership or transfer- buyer & seller

    Query Resolution

    We assist in billing disputes & queries with all municipalities

    Opening / Closing Accounts

    We facilitate closing  & opening of new utilities, property rates accounts

    Debt Management

    We expedite debt acknowledgement & Arrangements.& Debt Dispute

    Utilities  Management

    Masters of utilities management services: Renewable Energy & Water Savings Solutions

    FAQ

    Common Utilities & Municipal Billing Problems / Questions

    Sudden spikes due to estimated readings, incorrect tariffs, or leaks. 


    Possible Solution: Bill Fix can assist with -


      •   Conduct detailed billing audits and verify meter readings.


    • Identify leaks or irregular usage patterns.


    • Liaise with your municipality or landlord to correct overcharges and request bill adjustments


    Back-billing after delayed or missed meter readings.


    Possible Solution: Bill Fix can assist with -


      • Track consumption records to identify the exact usage period, through check meter or energy logger or water usage logger.
      • Engage the municipality to ensure regular and accurate monthly billing.
      • Negotiate payment plans if large backdated amounts occur.

     Delays or allocation errors in the Municipal’s payment system.


    Possible Solution: Bill Fix can assist with -


      • Track and reconcile all payments with proof of receipts.
      • Engage Municipal’s finance department to allocate funds correctly.
      • Provide clients with up-to-date account reconciliation reports.



    Account transfer or clearance certificate delays.


    Possible Solution: Bill Fix can assist with -


      • Assist in completing and submitting change-of-ownership or clearance forms.
      • Follow up with municipality until the account is officially closed or transferred.
      • Ensure new billing details are activated promptly


    Bills based on estimated rather than actual readings, leading to inflated charges.


    Possible Solution: Bill Fix can assist with -


      • Conduct on-site meter inspections to verify actual readings. Or install check meter or sub meter that would assist with readings comparisons.
      • Compare municipal readings with physical meter data and historical trends.
      • Identify discrepancies between estimated and actual consumption.

     

    Undetected leaks or malfunctioning meters causing excessive charges.


    Possible Solution: Bill Fix can assist with -


      • Conduct regular meter inspections to identify faults, leaks, or irregular readings.
      • Compare actual consumption patterns to historical data to spot anomalies.
      • Use visual checks and pressure or flow testing to confirm leaks.

     

     Separate bills for water, electricity, and refuse instead of one consolidated statement.


    Possible Solution: Bill Fix can assist with -


      • Request account consolidation through Municipality.
      • Maintain a single, clear monthly statement for full utilities visibility
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    Consult Us Today 

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